RETURNS POLICY

Before making an online purchase it’s important to understand a little more about the unique nature of Wonki Ware.

Every single piece of Wonki Ware is made by hand.

From a delicate salt dish to a generous platter, each piece goes through the same creative process, which sees the clay moulded, shaped, smoothed and painted during 15 different stages on the journey from clay to table.

Because each piece is made by hand, no two pieces will ever be the same. There may be blemishes, colour differences or bumps and curves in different places. This is what gives Wonki Ware its beauty and charm. It isn’t machine made, it isn’t uniformly produced but, in our opinion, the minor imperfections are what help to make it practically perfect.

If a breakage occurs as a result of shipping please contact us and we will arrange for a similar replacement item to be delivered to you.

We do not accept any returns, however will credit any breakages reported within 7 days of receipt of the goods, accompanied by photographs.

To notify us of a breakage or request a credit, you can contact us at online@wonkiware.com